QloudInvest Security Policy

Effective Date: 2 April 2025

1. General Security Practices

  • Access to servers, source code, and third-party tools is secured with two-factor authentication (2FA).
  • We employ strong, randomly generated passwords that are never reused across different platforms.
  • Employees and contractors are granted the minimum level of access necessary to perform their duties.
  • Automated tools detect and help remediate vulnerabilities in dependencies.
  • Production data is never copied to external devices.

2. Organizational Security

  • All employees and contractors sign NDAs before gaining access to sensitive data.
  • We conduct annual third-party penetration tests.

3. Authentication and Access

  • Passwords are hashed using bcrypt before storage.
  • Sessions are managed with secure tokens that expire after 30 days of inactivity.

4. Data Encryption

  • Data is encrypted in transit using TLS 1.2.
  • Sensitive data is encrypted at rest.

5. Data Retention and Logging

  • Logs are retained securely for 30 days then deleted.
  • Users may request permanent deletion of their analytics data.

6. Software Development Practices

  • Code is peer-reviewed and tested in staging before release.

7. Hosting and Infrastructure

  • Servers are hosted on AWS infrastructure.
  • AWS maintains certifications including ISO 27001 and SOC 2.

8. Vulnerability Detection

  • Regular scanning for dependency vulnerabilities is conducted.
  • Patches are applied and redeployed as soon as identified.

9. Third-Party Services

  • We only integrate with partners that adhere to high security standards.
  • Sensitive data is never transmitted unencrypted through third-party systems.

10. Frequently Asked Questions (FAQs)

Q: Does my financial data pass through your servers?

A: No. All financial data is encrypted and exchanged directly with financial institutions.

Q: How are encryption keys exchanged between clients?

A: Secure protocols ensure encryption keys are exchanged directly without server-side visibility.

Q: What user data do you collect?

A: We collect usage analytics and crash data necessary to provide and improve the service. See our Privacy Policy for details.

For any security-related questions, please contact us at security@qloudsoft.com.