QloudInvest Security Policy
Effective Date: 2 April 2025
1. General Security Practices
- Access to servers, source code, and third-party tools is secured with two-factor authentication (2FA).
- We employ strong, randomly generated passwords that are never reused across different platforms.
- Employees and contractors are granted the minimum level of access necessary to perform their duties.
- Automated tools detect and help remediate vulnerabilities in dependencies.
- Production data is never copied to external devices.
2. Organizational Security
- All employees and contractors sign NDAs before gaining access to sensitive data.
- We conduct annual third-party penetration tests.
3. Authentication and Access
- Passwords are hashed using bcrypt before storage.
- Sessions are managed with secure tokens that expire after 30 days of inactivity.
4. Data Encryption
- Data is encrypted in transit using TLS 1.2.
- Sensitive data is encrypted at rest.
5. Data Retention and Logging
- Logs are retained securely for 30 days then deleted.
- Users may request permanent deletion of their analytics data.
6. Software Development Practices
- Code is peer-reviewed and tested in staging before release.
7. Hosting and Infrastructure
- Servers are hosted on AWS infrastructure.
- AWS maintains certifications including ISO 27001 and SOC 2.
8. Vulnerability Detection
- Regular scanning for dependency vulnerabilities is conducted.
- Patches are applied and redeployed as soon as identified.
9. Third-Party Services
- We only integrate with partners that adhere to high security standards.
- Sensitive data is never transmitted unencrypted through third-party systems.
10. Frequently Asked Questions (FAQs)
Q: Does my financial data pass through your servers?
A: No. All financial data is encrypted and exchanged directly with financial institutions.
Q: How are encryption keys exchanged between clients?
A: Secure protocols ensure encryption keys are exchanged directly without server-side visibility.
Q: What user data do you collect?
A: We collect usage analytics and crash data necessary to provide and improve the service. See our Privacy Policy for details.
For any security-related questions, please contact us at security@qloudsoft.com.